Unbelievably, 2022 has ended on a good note for businesses. Let’s take a look at the recent bar and restaurant POS system trends the previous year and how it will emerge in the coming year.
Prioritization of mobile and cloud-based point of sale systems will continue.
This isn’t a great surprise when you think about all the advantages a mobile and cloud-based POS system offers businesses:
The customer experience is improved since food is provided much more quickly than it would be with paper tickets when orders are taken at the table and immediately sent to the kitchen or bar. Additionally, guests are spared from having to wait as servers frantically seek out credit cards and receipts.
Young male waiter working at the point of sale in a bar.
Improve staff productivity: With mobile restaurant POS system, servers spend less time on time-consuming administrative chores. This gives them more time to dazzle customers even more effectively.
Service more clients: A mobile POS allows you to accept orders from anywhere. This makes it simple to bring your goods to events like farmers markets or concerts, where you can also meet some potential new customers.
Capabilities for reporting: The highest level of accuracy is guaranteed, and you save a tonne of time by having all of your sales data immediately posted to the cloud. Additionally, you have access to that data from any location, and the resulting insights enable you to take proactive business actions.
Businesses are fast recognising this trend. In fact, mobile restaurant POS system payments are predicted to reach $4.65 million by 2025, representing a 40.2% year-over-year surge in mobile payment transactions.
QR Codes For Menu Items, Orders, & Restaurant POS System Payments
If you’ve read The Ultimate Guide to QR Codes for Bars and Restaurants, you already know that pandemic-induced enthusiasm for QR code menus, ordering, and payments is here to stay. Currently, 50% of restaurants accept QR code payments, and in 2022, it’s anticipated that this number will rise even further.
Businesses are discovering that QR codes help their bottom lines in addition to giving customers even more way to socially withdraw while dining out:
Due to the simplicity of ordering, visitors’ tabs increase by 24% when they use their own devices.
When customers place orders and access tabs on their own devices, tips increase by 24%
improved interactions between staff and guests about upselling and education
drastically cut down on visitor waiting times while improving front and back of house efficiency.
Massive & Excellent Loyalty Programs
Due to less opportunities for face-to-face interaction, businesses like bars and restaurants are turning to loyalty programmes as a substitute. In addition, it’s a terrific strategy to keep repeat clients since the pandemic makes it less likely that individuals will make an effort to try new venues.
This trend was widely recognised in 2021, when 41% of eateries added or enhanced their rewards programmes. 2023 will only see further growth in this, especially in light of findings that 75% of customers prefer to do business with companies who provide loyalty programmes through restaurant POS System.
Integrations of artificial intelligence (AI)
Who knows how this might impact hospitality in the future, even though this is more of a trend in retail POS systems? 40% of consumers ages 18 to 24 say they would let artificial intelligence shop for them if the technology effectively grasped their tastes. 15% of US businesses now use restaurant POS systems with AI integration.
The following are the reasons why retail businesses are embracing this technology:
- Protection against and averting fraud
- Intelligent recommendations based on previous purchases
- Inventory tracking is simpler because purchasing patterns are known.
