The restaurant business has seen significant change during the past few years, especially with the introduction of some of the best POS software for restaurants. While many of the patterns that emerged during COVID are probably only going to last a short while, contactless dining is one pandemic-related innovation that will last forever. According to a recent survey, 61% of shoppers now favor making purchases from merchants who accept contactless payments.
Contactless payments are merely one component of the equation for restaurants. To provide customers with a more convenient eating experience, you must also take contactless ordering into account. So let’s investigate contactless dining from all angles so you can determine if it’s the best POS Software for Restaurants.
What Is Contactless Dining, Exactly?
Customers can peruse the menu, place an order, and pay the bill with little assistance from the staff when they dine in a contactless manner. While touch-free technology such as the Best POS Software for Restaurants has existed to varying degrees for some time, the COVID-19 epidemic has unquestionably sped up business and consumer acceptance.
Decide on the Best Contactless Dining Technology for Your Restaurant
Now that you are aware of what touch-free dining entails, let’s examine the various applications for this technology in restaurants.
QR (Quick Response) Codes
These two-dimensional barcodes, often known as QR codes, have advanced significantly since they were initially used to identify automobile parts in 1994. Today, QR codes are utilized for everything from payments to marketing and manufacturing.
Because they address the two primary aspects of the eating experience—ordering and payment—QR codes are an excellent approach for restaurateurs to support contactless dining. This is an integral part in any of the best POS software for restaurants.
Purchase using QR Codes
Customers can access the restaurant’s menu on their phones via a web browser by scanning a QR code from a table tent.
Some of the best POS software for restaurants just allow customers to view the menu; the server must still enter the customer’s order into the POS. But you get more than simply a contactless menu with a iPOS POS system. Customers may input their orders using our QR code solution and send them straight from their phones to the point-of-sale software.
Pay using QR Codes
Paying with QR codes is equally straightforward. At the conclusion of the dinner in full-service restaurants, the waitress can offer a check with a QR code. A prompt asking for payment by entering a credit card number or using one from their mobile wallet will show after the user scans it.
The Best POS software for Restaurants Offer NFC Transactions
Let’s say you’re not yet ready to use QR codes to provide an entirely contactless eating experience. In that situation, you can experiment with NFC payments. Near Field Communication (NFC) is a group of protocols for two-way electronic communication. It enables a safe mobile payment to take place for contactless payment systems via the best POS software for restaurants.
The simplest option to enable contactless payments for full-service restaurants is to use a handheld device that servers may carry to the table when they offer the check. Customers will be able to use NFC (or EMV) payment methods to pay at the table using a mobile device like iPOS Mobile terminals, for instance.
The best approach to enable touch-free payments at quick-service restaurants is with a contactless payment terminal linked to the best POS software for restaurants.
Online purchasing Through The Best POS Software for Restaurants
Online ordering gives your restaurant access to a new source of income and is also the invention of the contactless transaction. From placing an order to sending the data directly to the best POS software for restaurants and accepting payments, online ordering facilitates a completely touch-free experience.
Your restaurant can handle either delivery or carryout with little to no physical contact from the customer. You can designate a specific area of your restaurant where your staff will place carryout orders for pickup. If you employ a third-party delivery service like DoorDash or UberEats, you should also separate carryout orders from delivery orders.
What Contactless Dining Offers
We are aware that not every restaurant will be a good fit for contactless dining. However, the advantages are apparent and necessitate relatively little in the way of employee or visitor learning.
Increasing Order Accuracy
There is less possibility for error or misunderstanding between the customer and server when the customer takes charge of the ordering procedure. Increased accuracy will lessen stress on your kitchen staff, eliminate waste from incomplete orders, and boost customer satisfaction.
Accelerated table turns for the best POS software for restaurants
Unquestionably, one of the most important variables your full-service restaurant is monitoring is your table turnover rate. More customers will be served and more sales will be generated if you change tables more quickly.
In contrast to a traditional dine-in experience, contactless dining significantly reduces downtime. For instance, diners are not required to wait for menus or deals to be announced. They don’t need to wait eagerly for the check to be presented by a server and then wait some more while the check is being transferred back and forth to the best POS software for restaurants.
A Growth in Income
Contactless dining is a potential to raise your check average in addition to the additional revenue stream provided by online ordering.
Customers feel more at ease when there isn’t social tension or the possibility of someone condemning them (whether that criticism is actual or just imagined), according to the Harvard Business Review. Additionally, since there is less typical wait staff interaction, customers feel more comfortable placing their own orders, which frequently raises check averages. Using the best POS software for restaurants not only eases the operations but makes them more streamlined.